exhibitor-faqs

Tuesday, February 24 » 9 AM – 6 PMWednesday, February 25 » 9 AM – 6 PMThursday, February 26 » 9 AM – 4 PM

Fashion by Informa.2026

Exhibitor FAQs

Explore answers to the most commonly asked questions for a seamless event experience.   

Registration, Event Access & General FAQs

How do I register my staff?

How do I get my badge?

How do I download the mobile app?

Where can I pick up my badge on-site?

How can I book a hotel room?

Are there travel offers available?

What are the show hours and location?

Exhibitor Booth FAQs

Where can I find guidelines for furnishings, décor, and hand carry rules at the venue?

How do I opt in on my booth furnishings?

When can I move in?

How do I ship my materials?

Can I hand carry my items in? If so, what are the guidelines?

Is there parking available?

Are shuttles available and what are the pick up and drop off locations?

What are the guidelines around using an Exhibitor Appointed Contractors (EAC) and what information is required?

Is a COI required?

Where do I store all my empty crates, cartons and cases?

How can I order security or cleaning for my booth?

Event Planer & Mobile App

What is the event planner and why do I need it?

How do I access the event planner?

How do I download and access the February 2026 edition of the mobile app?

How do I log in to the event planner (mobile app and desktop)?

I am unable to log in. Who should I contact?

How do I create a favorites list?

How do I create a personal agenda?

I am looking for specific products and categories. How do I filter the exhibitor list to easily find what I am looking for?

If I plan on the desktop, will I see all my saved favorites and the agenda on the app too?

Can I message or contact exhibitors through the app?

What is a featured brand profile?

How do I know I am getting the most up-to-date information?

I have additional questions or feedback, who can I contact?